Terms of Use for Cosmio

Effective Date: October 31, 2024

These Terms of Use ("Terms") govern your use of our website at www.cosmio.ai, including all related products, services, and applications provided by Cosmio AI ("we," "us," or "our") (collectively, the "Services"). By using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue use immediately.

For assistance, contact us at hello@cosmio.ai.

1. Agreement to Terms

By accessing or using our Services, you agree that you have read, understood, and accepted these Terms in full. These Terms constitute a binding agreement between you and Cosmio. If you do not agree with all provisions, you are expressly prohibited from using the Services. We reserve the right to amend these Terms at any time. When we make changes, the "Effective Date" at the top will be updated, and you agree that it is your responsibility to review these Terms periodically.

2. Our Services

Cosmio provides an AI-powered platform designed to accelerate work process, streamline workflows and manage AI agents across various domains. The Services may offer specialized AI tools, automated features, and other software components tailored to help users achieve productivity gains in areas such as task automation, email management, and process optimization.

Our Services are available to users 18 years and older. By using the Services, you affirm that you meet this age requirement. The Services are intended for use by users globally; however, access may be restricted in certain jurisdictions due to legal or regulatory requirements. Users accessing our Services from outside their home jurisdiction are responsible for complying with local laws.

3. Intellectual Property Rights

Ownership and Usage

Cosmio retains all ownership rights to the content, software, design, trademarks, and other intellectual property within the Services (collectively, the "Content"). This includes, but is not limited to, text, graphics, audio, video, and software code, as well as trademarks, service marks, and logos associated with Cosmio ("Marks").

Users are granted a non-exclusive, non-transferable, limited, and revocable license to access and use the Services solely for internal business purposes. Unauthorized reproduction, distribution, modification, or public display of any portion of the Content or Marks is strictly prohibited without prior written consent.

Restrictions on Use

Except as explicitly permitted within these Terms, no Content or Marks may be used for any commercial purpose without Cosmio's express written permission. Unauthorized use will result in immediate termination of your right to use the Services and may subject you to legal action.

4. User Responsibilities and Representations

By accessing our Services, you represent and warrant that:

  • You have the legal authority to enter into these Terms.
  • All information provided during registration is accurate, current, and complete.
  • You will keep your account information updated.
  • You will not access the Services through automated or non-human means, such as bots or scripts.
  • You will not use the Services for any illegal or unauthorized purposes.
  • Your use of the Services complies with all applicable laws and regulations.

5. Account Registration and Security

To access certain features, you may need to register for an account. You agree to:

  • Create a unique and secure password and maintain its confidentiality.
  • Take full responsibility for all activities occurring under your account.
  • Notify us immediately if you suspect unauthorized access or a security breach.

Cosmio reserves the right to terminate accounts it deems inappropriate or harmful to the integrity of the platform, at its sole discretion.

6. Purchases, Payments, and Subscriptions

Our Services may offer both free and paid plans. Payments for subscriptions and any applicable taxes will be processed based on the information provided at checkout. Prices are subject to change at Cosmio's discretion, and it is your responsibility to ensure payment details remain current. In the event of a price change, Cosmio will notify you prior to charging any revised fees.

Accepted Payment Methods

We accept various payment methods, including major credit cards and electronic payment solutions. By providing payment information, you authorize Cosmio to charge the associated account for all agreed-upon fees.

Recurring Payments

Subscriptions may renew automatically unless canceled. If your subscription is set to renew automatically, you consent to recurring charges, which will be processed using your chosen payment method.

7. Free Trial

New users may be eligible for a limited-period free trial of Cosmio's Services. After the trial period, if you do not cancel, your account will be charged according to the selected subscription plan. Users may only claim one free trial, and Cosmio reserves the right to revoke eligibility at its discretion.

8. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting us. However, please note:

  • All payments are non-refundable, including cancellations partway through a billing cycle.
  • If you are on an annual plan, specific terms in your agreement may apply.

If you experience any issues with our Services, please reach out to hello@cosmio.ai.

9. Prohibited Activities

You agree not to:

  • Violate any laws, rights, or these Terms while using our Services.
  • Collect data or content systematically to create a database or directory without Cosmio's permission.
  • Circumvent security measures or attempt to gain unauthorized access to the Services.
  • Submit misleading, false, or harmful information through our platform.
  • Engage in spamming, harassment, abuse, or any harmful conduct towards other users or our systems.

Any prohibited activity may result in suspension, account termination, and potential legal action.

10. User-Generated Content

Cosmio may allow users to contribute content ("Contributions") via posts, messages, or reviews. By submitting Contributions, you grant Cosmio a worldwide, royalty-free, perpetual, non-exclusive license to use, distribute, and display this content. You retain ownership but agree to be solely responsible for its legality and compliance with these Terms.

Content Review and Removal

While Cosmio is not obligated to monitor Contributions, we reserve the right to review, edit, or remove any Contributions that violate these Terms or are deemed inappropriate.

11. Reviews and Feedback

Cosmio welcomes user feedback and reviews. However, all feedback must:

  • Be based on genuine experiences with the Services.
  • Avoid profanity, discriminatory language, or illegal content.
  • Refrain from including misleading or inaccurate information.

Cosmio reserves the right to accept, reject, or remove reviews at our discretion.

12. Third-Party Links and Content

Our Services may contain links to third-party websites or content. Cosmio does not endorse, verify, or assume responsibility for third-party sites or services. Users access third-party content at their own risk and should review each third-party's terms and privacy policies.

13. Service Management and Updates

Cosmio reserves the right to:

  • Monitor the platform for violations of these Terms.
  • Modify, limit, or restrict access to certain parts of the Services.
  • Remove any files or content that may interfere with the platform's performance.

Cosmio may also update, suspend, or discontinue parts of the Services without notice. We are not liable for any loss of access resulting from maintenance or updates.

14. Privacy Policy

Cosmio values data privacy. Please review our Privacy Policy to understand how your data is collected, used, and shared. By using the Services, you agree to the Privacy Policy terms.

15. Copyright Infringement

If you believe that any material on our platform infringes upon your copyright, please notify us at hello@cosmio.ai with relevant information for review.

16. Term and Termination

These Terms remain in effect while you use the Services. We may terminate or suspend your access at any time, for any reason, including a violation of these Terms. Upon termination, you are prohibited from creating a new account without Cosmio's consent.

17. Modifications and Interruptions

We may update or change the Services at any time without prior notice. While we aim to provide uninterrupted access, we cannot guarantee the Services will be available at all times. Cosmio disclaims all liability for interruptions or modifications.

18. Governing Law

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be resolved exclusively in California.

19. Dispute Resolution

Informal Negotiations

In the event of a dispute, both parties agree to attempt resolution through informal negotiations for at least 30 days before initiating formal proceedings.

Arbitration

If unresolved, disputes will be settled by binding arbitration, conducted per the rules of the American Arbitration Association. Arbitration will take place in California, with each party bearing its own costs unless otherwise required by law.

Class Action Waiver

All arbitration will be conducted on an individual basis, with no class action permitted.

20. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions within our Services at any time without prior notice.

21. Disclaimer of Warranties

The Services are provided "AS-IS" and "AS AVAILABLE." Cosmio disclaims all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. We do not guarantee the accuracy or reliability of the Services or any content therein.

22. Limitation of Liability

Cosmio is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services. Our liability to you for any cause of action will be limited to the amount paid by you in the six months preceding the incident or $10,000, whichever is lower.

23. Indemnification

You agree to defend, indemnify, and hold Cosmio harmless from any claims, liabilities, or expenses arising out of your Contributions, use of the Services, or violation of these Terms.

24. Data and Records

Cosmio regularly backs up data but cannot guarantee data integrity. You are solely responsible for managing and safeguarding any data shared on the platform.

25. Electronic Communications

By using the Services, you consent to receive electronic communications from Cosmio. Electronic records will satisfy any legal requirements for written records.

26. Miscellaneous

These Terms constitute the entire agreement between you and Cosmio. Failure to enforce any provision does not constitute a waiver. Any unenforceable provision will be severed from these Terms, with the remaining provisions continuing in effect.

27. Contact Us

For any questions or to report a concern, please contact us at:

Cosmio AI
545 Mission Street
San Francisco, CA
hello@cosmio.ai